The Benefits of Reviews and Ratings for Your Business

Learn how reviews & ratings can benefit your business & how you can use digital displays & incentives to encourage customers to leave reviews.

The Benefits of Reviews and Ratings for Your Business

Reviews and ratings are an essential part of any successful business. They provide customers with an insight into the quality of your products and services, and can be used to build brand awareness, attract new customers, and ensure proactive engagement. With the right tools, you can easily display a social media wall on your digital screen to maximize results. The Review and Incentive Reminder module is a great way to reward customers for leaving reviews.

You can ask them to rate their overall experience with 5 stars on your website, or on industry-specific review sites. This will show potential customers that you are committed to providing the best experience possible, and will encourage them to contact you before leaving a negative review. Customers who take the time to write an online review are likely to be repeat customers. Trustpilot is a popular online review site where customers can review everything from car dealerships to airlines, mortgage brokers and shoe stores.

You can also create an online forum or social media page and ask your customers to rate your brand based on their experience with your service or product. To encourage customers to leave reviews, you can offer incentives such as discounts on future purchases or promo codes for free shipping. You can also set up review reminders via email, customize those emails, set the value of the incentive, and more. Positive reviews show potential customers that you are an authority in your industry.

Digital displays are widely used in physical stores, education, hospitality, business, finance and events to keep the audience engaged for longer periods of time.