A company can sue if an online review is false, defamatory, defamatory, defamatory, defames character, intentionally interferes with business expectation, violates privacy rights, or breaches a contract. But what do you do when you receive an unfair or false comment? How do you handle the situation? And can (or should) take this as far as suing for defamation? However, there are exceptions. If a customer posts a review that is factually inaccurate or contains false accusations about your company, you may have reason to sue the author online for defamation. There are certain scenarios in which you could sue a reviewer for a bad review (that is, if it contains factual inaccuracies that harm your business).
But what about the site where the review is hosted? Can you go above the customer and sue the review site directly? If you come across a negative comment about your business, what should you do? Is filing a defamation suit a viable option? The truth is that it takes a significant amount of time, money and energy to hire an attorney and file a lawsuit in court for a bad review to be removed from a review site. But, if the comment is extremely damaging to your business (and can prove to be false), it may be worth that time, money and energy. If not, there are other, more practical ways to deal with a bad review. Can a company sue you for a bad review? Yes, yes you can.
Especially if you can't back it up with facts. The best thing to do when writing an online review is to present a factual statement and be as detailed as possible. Be sure to also provide evidence to support your claims. You can definitely sue for a bad review as long as it qualifies as defamation.
If the review isn't a legitimate review of your business, it's likely to violate the platform's Terms of Service. Even if the reviewer was really a customer, you can't make up false stories and statements about your business. To file an effective lawsuit for a bad review, you'll need to prove that the review was defamatory or that it tried to extort money from your company. It is worth noting that the AFRC prohibits companies from using non-contempt clauses in consumer contracts if the customer does not have the capacity to negotiate the contract.
This means that most plaintiffs have a very limited amount of time to decide whether or not to file a lawsuit for a bad review. You will need this evidence to prove that the damage to your company's reputation is the result of illegal review. But what do you do when an opinion isn't true? Can you really sue the person? Would you like to do it? There are legal and investigative tactics to uncover the identities of cartels and anonymous reviewers, allowing you to sue defamers and extortionists even if they try to hide their true identities. Review sites like Yelp, Google, Angie's List, and Glassdoor that run business pages even if you haven't set up a profile, so customers may continue to review your business.
If your company receives a bad review and you wonder if you can sue the reviewer, the answer is yes. The truth is that it takes a significant amount of time, money and energy to hire an attorney and file a lawsuit in court for a bad review to be removed from a review site. There are countless pitfalls you need to be aware of before filing a defamation lawsuit for a bad review. People have no right to make up complete stories in an effort to harm their business.
The statement must also be “of and relating to your business”, which means that a normal and reasonable person would understand that the statement is about you or your business. This gives you the opportunity to ask customers if they are satisfied with your work and resolve any potential issues before they have a chance to leave an unpleasant review. If the online review indicates a customer's opinion or impressions, it wouldn't be an opinion you can follow either. .
